The General Offices consists of several departments. Your application, request or case may be handled by more than one department.
Income Support Department
Processes Income Support applications, assessments and changes in circumstances.
Debt Support Department
Provides Debt Support assessments and information to eligible clients.
Temporary Housing Support Department
Assesses requests for temporary housing following a change in housing circumstances.
Fraud Control Department
Reviews fraud classifications, supporting evidence and requests for review.
Employment Department
Processes employment applications and employment related assessments.
Administrative Processing
Processes documents, evidence, applications and internal correspondence on behalf of the General Offices.
Important:
Different departments may require the same information to be submitted separately. Information provided to one department is not automatically available to another department.